Website
AudioToTextApp.com provides product pages, onboarding, and free tools.
Privacy Policy
Effective date: May 17, 2026
This policy explains what we collect, why we collect it, and how data is used for the real AudioToTextApp.com and Transcripto product flows.
Who We Are
Product
Transcripto is the Google Workspace add-on for transcription workflows and document-ready output.
Data We Process
Account Data
Email address and auth identifiers needed for sign-in, credit balance, and account support.
Audio/Video Inputs
When you submit media for transcription, files and derived artifacts are processed through our backend services.
Transcript Data
Generated transcript text, metadata (for example timestamps, status, and properties), and export references (including Docs output links when generated).
Billing Data
Credit purchase events and plan metadata. Card payment details are processed by payment providers, not stored as raw card data by us.
Operational Logs
Request logs, error logs, and security signals used to diagnose incidents, enforce limits, and keep service stable.
Analytics Data
Page and feature events used to improve onboarding, activation, and product quality.
Why We Use This Data
Deliver transcription
Process uploads, run transcription workflows, return transcript outputs, and support subtitle burn operations.
Manage credits and capping
Track available usage credits, apply transcript capping behavior when credits are exhausted, and unlock full output after purchase.
Operate securely
Prevent abuse, detect failures, troubleshoot incidents, and improve uptime.
Sharing and Processors
We use infrastructure and service providers to operate hosting, storage, analytics, email delivery, and payments. Data is shared only as required to run these workflows or to comply with legal obligations.
Retention
We retain data for operational, billing, fraud-prevention, and legal purposes. Retention windows vary by data type and service requirements.
Your Controls
- You can stop using the service at any time.
- You can request support for account-related questions.
- You can manage browser-level controls for analytics where available.
Children
Our services are not intended for children under 13.
Policy Updates
We may update this page when product, legal, or infrastructure changes require it.